Our SSP Shared Support Services provide the E&P Company with immediate and continuous access to resources, tools and expertise that make your support initiatives a success. Our services are tailored to organizations that do not want to be in the IT business by hiring and maintaining their own SAP support staff.
Independent E&P Companies have the same breadth of support needs as large, complex SAP users, but not always the same volume. Thus, they may not want to feel obligated to absorb the costs associated with keeping full time support resources on staff. The options companies typically explore are:
Neither of these alternatives is particularly attractive – the first approach often results in poor service since few people can maintain high quality skills across a wide range of SAP disciplines. The second approach is costly, if you can find qualified resources when you need them at all.
The E&P Company is then faced with the following challenges:
Through our SSP Shared Support Services, Independent E&P Companies can secure high quality support at significant cost savings versus these other approaches. We provide these services as Basic Support Services (e.g., providing all Level 1 and 2 application support) as well as Premium Support Services (e.g., providing the expertise required to complete a special project or an Acquisition).
The true differentiating value of SSP Shared Support Services is the unique combination of software and industry expertise that we bring to our clients. Our support personnel do more than just speak your language. Not only are they highly experienced SAP practitioners, but they also have years of industry and business experience. When you call for help, they work with your people in the terms they are most comfortable – talking about the requirements of the business, not just SAP tables and transactions.
Lastly, our approach is to share resources, tools and expertise as well as the cost of supporting your SAP applications across different SAP IS-Oil installations. This approach provides the following direct benefits to your organization:
New York, May 6, 2014 – Capgemini America Inc., part of the Capgemini Group, one of the world’s foremost providers of consulting, technology and outsourcing services, announced it has signed a contract for the acquisition of Irving, Texas-based Strategic Systems & Products Corp. (SSP), a provider of solutions for the upstream oil and gas industry.[Continue Reading...]
Boca Raton, FL (TBD) --- Multi-media Productions (USA) is pleased to announce that SSP has been selected to appear on 21st Century Business, an award winning international television series.[Continue Reading...]
SSP to be featured on 21st Century Business, June 23, 2012 on Fox Business Network (as paid programming)[Continue Reading...]
Boca Raton, FL (TBD) --- Multi-media Productions (USA) is pleased to announce that SSP has been selected to appear on...[Continue Reading...]